Questions & Answers

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    CONTACT INFORMATION

    Lahore 

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    +92 3106855591

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    support@quickar.pk

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Shopping Information

    Delivery charges for orders from the Online Shop?

    At Quickar, we believe in fair and transparent pricing. The delivery charges for your orders from our Online Shop are determined by your location and the size of your purchase. To find the precise shipping cost, please proceed to the checkout page, where you will receive a detailed breakdown. Our goal is to provide you with reliable and affordable shipping options, ensuring that your products reach you securely and promptly.

    How long will delivery take?

    The delivery time at Quickar depends on your location and the chosen shipping method during checkout. Typically, you can find an estimated delivery timeframe displayed during the checkout process. For more precise information, refer to your order confirmation email or contact our customer support team. We are committed to ensuring your products reach you securely and in a timely manner.

    What exactly happens after ordering?

    Tracking your order is easy! Once your order is dispatched, you will receive an email containing a unique tracking number. Simply click on the provided link in the email or enter the tracking number on our website to monitor the real-time status of your delivery. For additional assistance or if you encounter any issues, feel free to contact our customer support team. We're here to ensure you stay informed every step of the way.

    Where can I view my sales receipt?

    You can easily access and view your sales receipt by logging into your Quickar account. Navigate to the 'Order History' section, where you will find a detailed list of your purchases, including the corresponding sales receipts. For convenience and record-keeping, we recommend saving or printing the receipt for your reference. If you encounter any difficulties, our customer support team is ready to assist you.

    Is it possible to modify my order after it has been placed?

    Once an order is confirmed, modifications, including changes to the items, quantities, or shipping address, are challenging due to our quick processing system. We recommend double-checking your order details during checkout. If you encounter any issues or need assistance, please contact our customer support team promptly, and we'll do our best to help. Your satisfaction is important to us.

    How long do I have to return an order?

    At Quickar, we understand that circumstances may vary. You have [7] days from the date of receiving your order to initiate a return. Please refer to our Returns Policy for detailed instructions on how to return items and any specific conditions that may apply. If you have any questions or need assistance, our customer support team is ready to help guide you through the process. Your satisfaction is our priority, and we aim to make the return experience as convenient as possible.

    Payment Information

    How do I get my money back?

    Once we receive and process the returned item, the recipient will be reimbursed through the original payment method used for the purchase. The refund will be issued promptly, and you will receive an email confirmation. Please note that the timing of the refund may vary based on your financial institution's policies. If you have any concerns or questions about the reimbursement process, feel free to reach out to our customer support team for assistance. Your satisfaction is our priority.

    Can I get my money back the way I paid for it?

    Yes, you will be reimbursed through the original payment method used for your purchase. After we receive and process your returned item, the refund will be issued accordingly. You'll receive an email confirmation once the reimbursement is complete. If you have any questions or need further assistance, feel free to reach out to our customer support team. We're here to help!

    How can I track my order?

    Tracking your order is easy! Once your order is dispatched, you will receive an email containing a unique tracking number. Simply click on the provided link in the email or enter the tracking number on our website to monitor the real-time status of your delivery. For additional assistance or if you encounter any issues, feel free to contact our customer support team. We're here to ensure you stay informed every step of the way.

    How can I return an item?

    Returning an item with Quickar is simple. Log in to your account, navigate to the 'Order History' section, and select the order containing the item you wish to return. Follow the provided instructions to initiate the return process. If you checked out as a guest, please use the 'Return' link in the order confirmation email. For more details on our return policy and instructions, visit our Returns page. If you need further assistance, our dedicated customer support team is here to help guide you through the process.

    Will I receive the same product that I see in the picture?

    Yes, you can expect to receive the same product as depicted in the picture. At Quickar, we take pride in providing accurate product images and descriptions. However, minor variations may occur due to factors like screen settings. Rest assured, our commitment is to deliver products that meet or exceed your expectations. If you ever have concerns about a specific item, our customer support team is ready to assist you. Your satisfaction is our priority.

    Will you restock items indicated as “out of stock?”

    We strive to keep our inventory well-stocked, and popular items marked as "out of stock" are often restocked. To stay updated on restocks, you can sign up for product notifications on the specific product page. Additionally, check our website regularly for the latest updates. If you have specific inquiries about a particular item, feel free to reach out to our customer support team for assistance. We're here to help you get the products you love!

    Orders and Returns

    Delivery charges for orders from the Online Shop?

    Delivery charges for orders from the Online Shop are determined based on your location and the size of your purchase. To view the exact shipping cost, proceed to the checkout page. We strive to keep our delivery charges competitive, ensuring a secure and timely delivery of your chosen items. If you have any questions or need further assistance, our customer support team is ready to help. Your satisfaction is our priority at Quickar.

    How long will delivery take?

    Delivery times vary based on your location and the chosen shipping method during checkout. Typically, estimated delivery timeframes are provided during the checkout process. For more precise information, refer to your order confirmation email or contact our customer support team. Quickar is committed to ensuring your products reach you securely and in a timely manner.

    What exactly happens after ordering?

    After placing your order, you will receive a confirmation email from Quickar with details about your purchase and an order number. Our dedicated team begins processing your order promptly, ensuring careful picking, packing, and preparation for shipment. Once dispatched, you'll receive another email containing a tracking number to monitor the real-time progress of your package. At Quickar, our commitment is to provide a seamless experience from order confirmation to the secure delivery of your selected products.

    How long does the delivery take and how much does it cost?

    The delivery time and costs at Quickar depend on your location and the selected shipping method during checkout. Estimated delivery times are usually displayed during the checkout process. For precise information, refer to your order confirmation email or contact our customer support team. We aim to provide secure and timely deliveries, and we offer competitive shipping rates tailored to your preferences and needs.

    Which browser is best to use the site?

    For the optimal experience on our site, we recommend using the latest versions of popular browsers such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge. These browsers are optimized to ensure smooth navigation, fast loading times, and compatibility with our website features. Always ensure your chosen browser is up-to-date to enjoy the best possible shopping experience on Quickar. If you encounter any issues, our customer support team is here to assist you.

    Can I modify my order after placing it?

    Once an order is confirmed, modifications, including changes to items, quantities, or shipping addresses, are challenging due to our quick processing system. We recommend double-checking your order details during checkout. If you encounter any issues or need assistance, please contact our customer support team promptly, and we'll do our best to help. Your satisfaction is important to us.